FAQs

HomeSpring Filtration is dedicated to providing high-quality, effective water

filtration solutions for households. Our mission is to ensure that families have access

to cleaner, healthier water right from their taps, with systems that remove common

contaminants while preserving essential minerals. We believe in promoting wellness

through improved water quality and strive to make effective home filtration

accessible and easy to maintain.

Our 3-stage system effectively filters out a wide range of impurities commonly found in household water. The polypropylene sediment filter removes larger particles like sand and rust, while the PFAS filter targets harmful forever chemicals, such as perfluorooctanoic acid (PFOA) and perfluorooctane sulfonate (PFOS). Finally, the Aragon filter provides advanced filtration for heavy metals, chlorine, bacteria, and other fine contaminants. Together, these stages ensure that the water coming out of your tap is safer and cleaner for everyday use.

Filter replacement frequency depends on water quality and household usage. As a

general guideline, filters should be changed every 6-12 months. Regular

replacement of these filters is essential to maintain optimal filtration performance,

and we recommend following these guidelines or consulting us for more tailored

advice based on your water quality.

You can monitor filter lifespan by keeping track of usage duration or observing

changes in water flow and quality. If you notice a decrease in water pressure or

changes in taste or odor, it may be time to replace one or more filters. Many

customers also use water quality test kits to detect changes in contaminant levels,

providing a clear indication of when to replace filters. For added convenience, our

filter replacement service ensures you’ll receive timely replacements.

Every 6-12 months, depending on usage we recommend a filter change. We have two DIY packages to chose from including; $299 for our base model package and $499 for our premium package. The premium package includes the latest in Filter technology, 'The Aragon Filter'. This filter is explained in more detail further in the FAQs. We can also replace your filters for you with the added fee of $199.

Yes, we offer a convenient filter replacement service to ensure that you never miss a

replacement. With our DIY service, filters will be automatically shipped to you based on

your system’s recommended replacement schedule. We will provide instructions on how to replace the filters yourself. We also have a complete hassle free option where we take care of your filter replacement according to your system's schedule.

The Aragon filter is a cutting-edge component in our filtration system, designed to

remove contaminants with high precision. Unlike conventional filters, the Aragon filter

utilizes a unique combination of ion exchange and filtration technology to target

bacteria, heavy metals, and other fine particulates that other filters may miss. This

makes it a highly effective final stage in the filtration process, ensuring that your

water is as pure and safe as possible for everyday use.

Our system is designed to work with a variety of water sources, including well and

tank water. The sediment filter is particularly beneficial for water sources with higher

particle levels, while the PFAS and Aragon filters address specific contaminants like

chemicals and bacteria that may be found in untreated water.

PFAS, or ‘forever chemicals,’ are contaminants commonly found in water sources

due to their widespread use in consumer and industrial products. Our PFAS filter

specifically targets and reduces these harmful chemicals, which have been linked to

various health risks, including hormonal disruption and certain cancers. By including

a PFAS filter in our system, we help ensure your water is free from these persistent

pollutants, offering peace of mind for your household's health.

The 3-stage filtration system is designed to remove harmful contaminants while

preserving essential minerals that contribute to the taste and health benefits of your

water. Unlike systems that use reverse osmosis, which can strip water of beneficial

minerals, our filters specifically target impurities without compromising natural

mineral levels. This balance helps to maintain a water quality that is both safe and

beneficial for drinking, cooking, and bathing.

Our filtration system can reduce irritants such as chlorine and certain chemicals,

which may alleviate some skin conditions, including eczema. Cleaner water reduces

the exposure to harsh chemicals, providing potential relief for sensitive skin.

However, individual results vary, and while filtered water can contribute to a healthier

skin environment.

The 3-stage system requires regular filter replacements to ensure it continues

operating at its best. Maintenance typically involves replacing the sediment, PFAS,

and Aragon filters according to the recommended schedule. Besides filter changes,

periodic system checks to ensure there are no leaks or clogs can help maintain

optimal water quality. Routine maintenance is simple and can be done by most

homeowners, or you can schedule service with us for added convenience.

Installing the 3-stage home filtration system generally takes on average 2 hours and

should be completed by a licensed plumber. Installation includes setting up the

system at your main water line, ensuring that all water entering your home is filtered.

This straightforward process helps guarantee that the system is properly integrated

into your plumbing, allowing you to enjoy clean, filtered water from every faucet in

your home.

Our home filtration systems are designed for straightforward installation. In a standard setup, the system is easily affixed to a wall or fence with convenient access to the water mains. This ensures minimal disruption and quick setup by a qualified plumber.

Our standard installation is based on easily accessible 20mm copper pipe.

We have also assumed that the unit will be installed within 5 meters from the water meter and up against an existing wall.

Outside these conditions the installation may need to be assessed separately in order to provide the additional cost.

This is not necessarily complex but not standard either, thus the requirement for further assessment.

Furthermore, The maximum operating pressure of our system is 6bar. If the mains pressure is greater than 6 bar, our plumber will need to install a pressure reducing valve at an additional cost.

We offer a two-year manufacturer’s warranty covering defects and system malfunctions, ensuring

that your investment is protected. (Excludes Filter cartridges) A plumbing warranty of up to 7 years, depending on the requirements of the applicable state or territory. Additionally, our customer support team is always

available to assist with troubleshooting, maintenance tips, and product questions.

We’re committed to providing you with reliable support to maximize the effectiveness

and longevity of your 3-stage filtration system. For more information please see our Terms & Conditions.