Question 1

Who is HomeSpring Filtration Company?

Accepted Answer

HomeSpring Filtration is dedicated to providing high-quality, effective water
filtration solutions for households. Our mission is to ensure that families have access
to cleaner, healthier water right from their taps, with systems that remove common
contaminants while preserving essential minerals. We believe in promoting wellness
through improved water quality and strive to make effective home filtration
accessible and easy to maintain.

Question 2

What contaminants does the 3-stage home filtration system remove?

Accepted Answer

Our 3-stage system effectively filters out a wide range of impurities commonly found in household water. The polypropylene sediment filter removes larger particles like sand and rust, while the PFAS filter targets harmful forever chemicals, such as perfluorooctanoic acid (PFOA) and perfluorooctane sulfonate (PFOS). Finally, the Aragon filter provides advanced filtration for heavy metals, chlorine, bacteria, and other fine contaminants. Together, these stages ensure that the water coming out of your tap is safer and cleaner for everyday use.

Question 3

How often should I replace each filter in my 3-stage system?

Accepted Answer

Filter replacement frequency depends on water quality and household usage. As a
general guideline, filters should be changed every 6-12 months. Regular
replacement of these filters is essential to maintain optimal filtration performance,
and we recommend following these guidelines or consulting us for more tailored
advice based on your water quality.

Question 4

How will I know when it's time to replace the filters?

Accepted Answer

You can monitor filter lifespan by keeping track of usage duration or observing
changes in water flow and quality. If you notice a decrease in water pressure or
changes in taste or odor, it may be time to replace one or more filters. Many
customers also use water quality test kits to detect changes in contaminant levels,
providing a clear indication of when to replace filters. For added convenience, our
filter replacement service ensures you’ll receive timely replacements.

Question 5

How much does the filter change cost?

Accepted Answer

Every 6-12 months, depending on usage we recommend a filter change. We have two DIY packages to chose from including; $299 for our base model package and $499 for our premium package. The premium package includes the latest in Filter technology, 'The Aragon Filter'. This filter is explained in more detail further in the FAQs. We can also replace your filters for you with the added fee of $199.

Question 6

Can I set up a filter replacement service?

Accepted Answer

Yes, we offer a convenient filter replacement service to ensure that you never miss a
replacement. With our DIY service, filters will be automatically shipped to you based on
your system’s recommended replacement schedule. We will provide instructions on how to replace the filters yourself. We also have a complete hassle free option where we take care of your filter replacement according to your system's schedule.

Question 7

How does the Aragon filter differ from other types of water filters?

Accepted Answer

The Aragon filter is a cutting-edge component in our filtration system, designed to
remove contaminants with high precision. Unlike conventional filters, the Aragon filter
utilizes a unique combination of ion exchange and filtration technology to target
bacteria, heavy metals, and other fine particulates that other filters may miss. This
makes it a highly effective final stage in the filtration process, ensuring that your
water is as pure and safe as possible for everyday use.

Question 8

Is the 3-stage home filtration system effective for well or tank water?

Accepted Answer

Our system is designed to work with a variety of water sources, including well and
tank water. The sediment filter is particularly beneficial for water sources with higher
particle levels, while the PFAS and Aragon filters address specific contaminants like
chemicals and bacteria that may be found in untreated water.

Question 9

What makes the PFAS filter important for home filtration?

Accepted Answer

PFAS, or ‘forever chemicals,’ are contaminants commonly found in water sources
due to their widespread use in consumer and industrial products. Our PFAS filter
specifically targets and reduces these harmful chemicals, which have been linked to
various health risks, including hormonal disruption and certain cancers. By including
a PFAS filter in our system, we help ensure your water is free from these persistent
pollutants, offering peace of mind for your household's health.

Question 10

Will the 3-stage system affect my water's mineral content?

Accepted Answer

The 3-stage filtration system is designed to remove harmful contaminants while
preserving essential minerals that contribute to the taste and health benefits of your
water. Unlike systems that use reverse osmosis, which can strip water of beneficial
minerals, our filters specifically target impurities without compromising natural
mineral levels. This balance helps to maintain a water quality that is both safe and
beneficial for drinking, cooking, and bathing.

Question 11

Can the filtration system help improve skin conditions?

Accepted Answer

Our filtration system can reduce irritants such as chlorine and certain chemicals,
which may alleviate some skin conditions, including eczema. Cleaner water reduces
the exposure to harsh chemicals, providing potential relief for sensitive skin.
However, individual results vary, and while filtered water can contribute to a healthier
skin environment.

Question 12

What type of maintenance is required for the 3-stage filtration system?

Accepted Answer

The 3-stage system requires regular filter replacements to ensure it continues
operating at its best. Maintenance typically involves replacing the sediment, PFAS,
and Aragon filters according to the recommended schedule. Besides filter changes,
periodic system checks to ensure there are no leaks or clogs can help maintain
optimal water quality. Routine maintenance is simple and can be done by most
homeowners, or you can schedule service with us for added convenience.

Question 13

How long does installation of the 3-stage filtration system take?

Accepted Answer

Installing the 3-stage home filtration system generally takes on average 2 hours and
should be completed by a licensed plumber. Installation includes setting up the
system at your main water line, ensuring that all water entering your home is filtered.
This straightforward process helps guarantee that the system is properly integrated
into your plumbing, allowing you to enjoy clean, filtered water from every faucet in
your home.

Question 14

What is a standard installation?

Accepted Answer

Our home filtration systems are designed for straightforward installation. In a standard setup, the system is easily affixed to a wall or fence with convenient access to the water mains. This ensures minimal disruption and quick setup by a qualified plumber.

Our standard installation is based on easily accessible 20mm copper pipe.

We have also assumed that the unit will be installed within 5 meters from the water meter and up against an existing wall.

Outside these conditions the installation may need to be assessed separately in order to provide the additional cost.

This is not necessarily complex but not standard either, thus the requirement for further assessment.

Furthermore, The maximum operating pressure of our system is 6bar. If the mains pressure is greater than 6 bar, our plumber will need to install a pressure reducing valve at an additional cost.

Question 15

What warranty and support do you offer for your filtration systems?

Accepted Answer

We offer a two-year manufacturer’s warranty covering defects and system malfunctions, ensuring
that your investment is protected. (Excludes Filter cartridges) A plumbing warranty of up to 7 years, depending on the requirements of the applicable state or territory. Additionally, our customer support team is always
available to assist with troubleshooting, maintenance tips, and product questions.
We’re committed to providing you with reliable support to maximize the effectiveness
and longevity of your 3-stage filtration system. For more information please see our Terms & Conditions.

Frequently asked questions